As SVP Director of Client Services at Big Spaceship, Laura is responsible for overseeing a portfolio of business at the agency, as well as the growth and development of the client services discipline and development of client relationships. Prior to joining Big Spaceship, she served at Huge for five years as VP, Marketing and Group Engagement Director. During her tenure there she was responsible for marketing Huge across the US, focusing on brand communications, thought leadership, CRM and overseeing the American Express business. For Amex, Laura provided strategic direction and guidance across the three+ year, preferred agency partner relationship.