As a Global Account Manager, I was responsible for managing the relationship with our large global clients ensuring client satisfaction and excellent service delivery on a global scale.
Excellent communication skills and a commitment to honesty and transparency has allowed me to build strong and trustworthy relationships with my clients.
Utilising my negotiation, analytical and creativity skills I am able to ensure I succeed in assisting my clients achieve their objectives such as cost containment, while still ensuring the growth of the account and ultimately succeed in retaining large global clients for further contract periods.